TAPS & TOILET REPAIRS - SYDNEY PLUMBER

Whatever the scenario. Whether this be servicing a tap, toilet or even in the event of a dreaded burst pipe - Try not to panic.

Firstly, what service do you wish to isolate?

If it's your hot water, you'll usually find a control valve with a black, green or blue handle at the lower end of the storage heater. Turn off clockwise to isolate.

If you require turning off the property at the meter or main control valve:

• House owner: Usually, these will be street facing around the front fence boundary. If obstructed and unobtainable, try and source the front hose tap and focus your efforts to track in-line towards the road. Most meter's you'll find a T-shaped brass handle to turn clockwise for ÓFF'.
• Unit owner: On occasion, such isolation taps can be difficult to source as there's no absolute clear-cut standard as to where they're required to be located. The most common areas are laundry tubs, kitchen sinks, standard corridor service doors, car parks and standalone wall valves. If unsure, call your strata and have them confirm its location.

Remember, your mains water isolation valve is the most critical tap around the property. ALL property owners should know their whereabouts.

Unsatisfactorily low water pressure may be reasonably simple to diagnose in certain situations.

Below is a check-list of possible triggers, from the more popular to the uncommon supplementary causes of low water pressure:

• Your meter tap washer is broken and thus disallowing optimal flow through the meter assembly.
• You have a pressure limiting or reduction device fitted to the meter outlet, which may require replacement.
• Sydney Water has reduced the street pressure supply to prolong outdated and weakened mains pipes from breaking.
• Your fixture tap outlets have become clogged with debris—this is a common problem, particularly after a split in a street main, causing fixture tap outlets to become blocked. This is a common problem, particularly after a break in a road main.
• Your water supply lines are undersized for the number of fixtures you now have around your property. Particularly when homes have been renovated and fixture numbers have doubled without updating water supplies to accommodate the increased flow rates necessary to operate the dwelling
• You have a below ground leak on the property; depending on the severity of the leak, this may impact your working pressures to fixtures.
• You perhaps have a hidden pressure-reducing device fitted somewhere on the property. A full house inspection is often necessary to source these.

The key concern here is: Don't wait for your next water bill to arrive. Check that your water meter isn't ticking over constantly, and if concerned – we're a call away.

All Australian plumbing fixtures must pass strict water efficiency guidelines established therein the Water efficiency and labelling scheme (WELS). Initially, this was introduced to provide consumers with detailed analysis on product flow rates, and to make easy, informed decisions before any purchase. Mainly this scheme ensures your product is approved for use in Australia.

In order to meet these conditions, products must first be produced in compliance with the AS/NZS 6400 standard and that the manufacturer must be licenced within the WELS structures. Simply Check their unique licence number located below the WELS rating or purchase from reputable Australian plumbing suppliers. Reece particularly is a safe supplier choice.

This is a fine example of why it's crucial to purchase Australian rather than inexpensive foreign knockoffs that can't be guaranteed. These products are not intended for our operating conditions, working pressures, or pipe sizing and can be potentially dangerous to you and your property.

Suppose your taps are a downright mission to operate, grinding and squealing or perhaps causing irritating hammering noises around the house. We aim to rectify this!

Our first approach is tap servicing; On occasion, taps can go from polar opposites within months. The key here is attending to the issue before it worsens, as inevitably, this will occur. To service your spindle taps, we always replace 'O' rings, clean and lubricate spindle threads, and install high-quality copper washers, along with assessing the seats where the washers are housed.

We also carry the most common parts to attend to mixer leaks and drips.

In some circumstances, when plumbing woes have been left unattended for too long – your taps may be irretrievably damaged, constituting a consideration to replace as the most cost-effective option.

On other occasions, it may come down to aesthetic purposes. You'd be surprised how most modern tapware can transform a plumbing area without having to fork out thousands to renovate.

These are all factors we provide you to ensure that you're across all options rather than just undertaking a bandaid solution.

Fortunately, you're not alone—this prevalent problem in Sydney households is, most of the time, due to either hot water cylinder rust or cast-iron pipe supply issues. (if in older properties)
Open your taps independently to check whether the discolouration occurrence is on both hot and cold sides. If your issue is predominantly from the hot side - your hot water heater is asking for a check-up.

Are you finding this on both sides? It's a likely supply issue.

Discolouration can range from a slight cloudy white tinge to black, brown and orange water supplies. To check, simply fill a clear cup sample and focus notably on the bottom for sedimentation.
On occasion, even a Sydney Water street mains break can affect surrounding property supply, so in the meantime, continue using your plumbing and, after a day or two - if the problem persists, have this looked over.
Otherwise, give us a call! We would be more than happy to help. 1300 13 80 80

You absolutely can! Whether day or night, after hours or public holidays. The Pied Plumber has you and your family covered. We pride ourselves in assisting in times of need and understand that not all plumbing problems occur nine to five.

In this case – size does matter.

The pipe sizing of your original house before renovations and additions may be of minimum size. Suddenly you’ve doubled your required flow rates and experiencing pressure losses in either/or water and gas supplies.

This may be a result of incorrectly designed plumbing systems. Whether it’s upgrading a gas meter regulator or assessing your pipe size after your water meter through to fixtures – The Pied Plumber can evaluate your concern by providing clear options to assist.

Short answer; check your cleaner packaging before use. Anything bleach-based, when used inside your cistern, can chemically deteriorate internal rubbers and valve parts. If your cistern cleaner is bright blue in particular - this voids most manufacture warranties of cistern components.

A quick tip from the boss: If you're one to use cleaners inside the toilet rim, look into dissolvable stick-on products rather than hanging manifolds. You'd be surprised how many call-outs Plumbers obtain from foreign objects caught down the dunny when flushed. Some can involve fairly significant works to retrieve.

Just remember - bleach for the pan, not your cistern!

We're always happy for a chat if you're experiencing any issues.

1300 13 80 80

For the most part – It's not a secret language.

This refers to sets of rules outlined by countries, states and regions worldwide with the objective of providing safe method, practice and installation of plumbing materials and systems fit for public health and safety.

We operate within the guidelines of the Australian Sydney region, which is primarily governed by the AS/NZ 3500 standard and NSW code of practice.

So if you overhear a plumber saying, "That’s not to standard!” – It’s probably good news that he or she knows the rules which must be carried out.

• Water hammering or odd audible noise emanating from plumbing fixtures can commonly cause burst pipes and property damage if left unattended. It may seem insignificant but certainly, a worthy idea to check for peace of mind.

• Water damage outside shower screens, bubbling paint along walls and adjacent rooms, dampness or discolouration around ceilings along with off stagnant odour around plumbing areas. Avoid an insurance claim, have this checked.

• Higher than usual water bills is a relatively standard method of establishing whether you have an issue. If you're unable to identify the cause of the billing discrepancy – It might be worth having your house inspected for leaks.

• Gurgling and varying water levels in toilets, floor wastes, and outdoor drains are a giveaway sign that you have a sewer blockage. This is the time to have your plumbing assessed to prevent overflowing drains.

• Hot water no longer producing a reasonable tempered supply; A plethora of causes may result in this scenario – All of which should be appropriately assessed by a licenced plumber.

• The sudden drop in your outside garden grassed area? This might sound like a sinkhole or something out worldly, although it is usually a result of drainage breaks underground.

Broken sewer lines are the usual culprit as there's a regular supply of waste passing through these pipes, which can draw in the surrounding ground as waste matter passes. These issues should adequately be assessed even if your grass has never been greener!

Since our establishment in 1995 – You've had it, we've seen it.

More than likely not. Most vitreous ceramic cisterns will have genuine and generic components available to rectify. If your Cistern's constructed in plastic and requires more than inlet and outlet rubber replacement to fix – you may find that a new plastic cistern is the most cost-effective route.

We always consider the age, make and model of your cistern and suite to ensure that you're given the know-how to make the correct decision.

Rest assured that anyone sent to your premises is covered under the Pied Plumber business plumbing licence. You will never have a subcontractor attend as all staff are employees. Our squeaky clean record can easily be viewed by searching us on the fair trading NSW website.

We are additionally insured with 20 million public liability cover.

Take it from the owner of the Pied Plumber—a pet hate of agreeing to a price and then the hidden surprise afterwards.

Since 1995 – We have never surcharged a VISA or MASTERCARD expense back to our customers. We will, however, continue to charge 1.5% on AMEX.

A shower, in this case, is just an example. In theory, any hot water fixture can be affected by this problem. You may have hot water quickly on one side of the house and then worry it's broken once you reach the other end.

These issues are mainly pipe sizing and length related problems. The further your heater is away from the fixture, the greater the heat loss and time taken to reach the furthermost tap. Even climate can affect the heat loss in lines.

Only when Hot water services have a lack of pressure preventing optimal flow is when these issues are insanely prevalent. Most of the time, we are able to provide solutions to improve or completely remedy your hot water problem.

Absolutely! This can, on request, be conducted free of charge during any paid visit. A plumbing report to be issued as part of the service. including:

• flow rate testing
• Checking all indoor taps and toilets for leaks
• Checking outdoor taps for leaks
• Assessing the condition of your hot water service, including operating temperatures
• House pressure testing

Whether or not you were about to ask this, the answer is a solid YES.

All jobs we attend are given a courtesy call on approach. You’ll also be assigned a mere 2-hour window, so rest assured - You won’t be tired all day waiting for a plumber!

The maximum and most ideal house pressure range is 500KPA.

This is achieved throughout most of Sydney; however, some areas have been known to exceed this immensely. Furthermore, in these particular locations, we’ll often find problem issues that rarely occur elsewhere.

High-pressure notably reduces lifespan and increases wear in pipes and valves. Water hammering concerns are prevalent in these scenarios, and generally, water use in high-pressure homes is far greater than their optimal pressure counterparts.

Unfortunately, Sydney Water does not guarantee a maximum supply pressure, leaving the sole discretion of the consumer to protect their property. As plumbers, we can easily perform a pressure test and, if necessary, install a water meter pressure-limiting device to safeguard your home.

Severe leaks can cause hundreds of litres of water per day to gurgle down your drain. Water use in Sydney averages per person at around 300L per day, factoring in all dishwasher, washing machine, toilet, shower, hosing and general tapware use. So losing a vast amount through a seemingly minor problem can add up fairly quickly. If left for months, it’ll affect your back pocket the next time you receive your water bill.

Our advice is to fix significant leaks as soon as they arise.