Drain and Leaks - Expert and Affordable Plumbing in Sydney

Short answer; check your cleaner packaging before use. Anything bleach-based, when used inside your cistern, can chemically deteriorate internal rubbers and valve parts. If your cistern cleaner is bright blue in particular - this voids most manufacture warranties of cistern components.

A quick tip from the boss: If you're one to use cleaners inside the toilet rim, look into dissolvable stick-on products rather than hanging manifolds. You'd be surprised how many call-outs Plumbers obtain from foreign objects caught down the dunny when flushed. Some can involve fairly significant works to retrieve.

Just remember - bleach for the pan, not your cistern!

We're always happy for a chat if you're experiencing any issues.

1300 13 80 80

In this case – size does matter.

The pipe sizing of your original house before renovations and additions may be of minimum size. Suddenly you’ve doubled your required flow rates and experiencing pressure losses in either/or water and gas supplies.

This may be a result of incorrectly designed plumbing systems. Whether it’s upgrading a gas meter regulator or assessing your pipe size after your water meter through to fixtures – The Pied Plumber can evaluate your concern by providing clear options to assist.

More than likely not. Most vitreous ceramic cisterns will have genuine and generic components available to rectify. If your Cistern's constructed in plastic and requires more than inlet and outlet rubber replacement to fix – you may find that a new plastic cistern is the most cost-effective route.

We always consider the age, make and model of your cistern and suite to ensure that you're given the know-how to make the correct decision.

For the most part – It's not a secret language.

This refers to sets of rules outlined by countries, states and regions worldwide with the objective of providing safe method, practice and installation of plumbing materials and systems fit for public health and safety.

We operate within the guidelines of the Australian Sydney region, which is primarily governed by the AS/NZ 3500 standard and NSW code of practice.

So if you overhear a plumber saying, "That’s not to standard!” – It’s probably good news that he or she knows the rules which must be carried out.

We’re proud to advise – NO!

The Pied Plumber is a family-owned business. Furthermore, that’s just the way we like it!

You absolutely can! Whether day or night, after hours or public holidays. The Pied Plumber has you and your family covered. We pride ourselves in assisting in times of need and understand that not all plumbing problems occur nine to five.

Rest assured that anyone sent to your premises is covered under the Pied Plumber business plumbing licence. You will never have a subcontractor attend as all staff are employees. Our squeaky clean record can easily be viewed by searching us on the fair trading NSW website.

We are additionally insured with 20 million public liability cover.

Fortunately, you're not alone—this prevalent problem in Sydney households is, most of the time, due to either hot water cylinder rust or cast-iron pipe supply issues. (if in older properties)
Open your taps independently to check whether the discolouration occurrence is on both hot and cold sides. If your issue is predominantly from the hot side - your hot water heater is asking for a check-up.

Are you finding this on both sides? It's a likely supply issue.

Discolouration can range from a slight cloudy white tinge to black, brown and orange water supplies. To check, simply fill a clear cup sample and focus notably on the bottom for sedimentation.
On occasion, even a Sydney Water street mains break can affect surrounding property supply, so in the meantime, continue using your plumbing and, after a day or two - if the problem persists, have this looked over.
Otherwise, give us a call! We would be more than happy to help. 1300 13 80 80

Here at The Pied Plumber - We love resolving your issues. Some seemingly more urgent than others.

We'll arrive for a leaking tap and then get that question on the way out:

"OHHH, while you're here. We have this bathroom which we barely use that smells!"

While you may have underlying plumbing issues in these cases, the most common here is that all your plumbing around the property will require regular use.

In areas where (for example) an ensuite bathroom is used every six months - what occurs here is that the water levels in the traps around the sinks and floors wastes slowly drop as they evaporate, leading to water seal loss. Odour can then travel into the bathroom from the sewer service.

There is an easy fix!

Make sure you run water services in the room at least every few weeks whilst ensuring that water always reaches the floor wastes. You may otherwise be a victim of poor plumbing design where these floor wastes may require a manual top-up.

Ensure the room is well ventilated, and if the problem persists, we're a call away!

We know design! Call the experts if you're still stuck!

1300 13 80 80

• Water hammering or odd audible noise emanating from plumbing fixtures can commonly cause burst pipes and property damage if left unattended. It may seem insignificant but certainly, a worthy idea to check for peace of mind.

• Water damage outside shower screens, bubbling paint along walls and adjacent rooms, dampness or discolouration around ceilings along with off stagnant odour around plumbing areas. Avoid an insurance claim, have this checked.

• Higher than usual water bills is a relatively standard method of establishing whether you have an issue. If you're unable to identify the cause of the billing discrepancy – It might be worth having your house inspected for leaks.

• Gurgling and varying water levels in toilets, floor wastes, and outdoor drains are a giveaway sign that you have a sewer blockage. This is the time to have your plumbing assessed to prevent overflowing drains.

• Hot water no longer producing a reasonable tempered supply; A plethora of causes may result in this scenario – All of which should be appropriately assessed by a licenced plumber.

• The sudden drop in your outside garden grassed area? This might sound like a sinkhole or something out worldly, although it is usually a result of drainage breaks underground.

Broken sewer lines are the usual culprit as there's a regular supply of waste passing through these pipes, which can draw in the surrounding ground as waste matter passes. These issues should adequately be assessed even if your grass has never been greener!

Since our establishment in 1995 – You've had it, we've seen it.

This flimsy piece of paper is documentation usually found with your house sale contracts, which can significantly assist in locating the position of below-ground sewer pipework. In essence, it’s a vague outline of your outdoor sewer service and, in most cases outdated, however, it does have relevance during scenarios where a Plumber is unable to locate essential final sewer points, as oftentimes these are buried underground in older dwellings. It also gives further knowledge on the whereabouts of mains infrastructure. 

It is always a good idea to have this document on hand ready before a plumber arrives. If unobtainable, visit the Sydney Water website and purchase a downloadable copy.

Our regular business hours are Monday through to Friday, 7am – 3pm. This excludes Public holidays and long weekends. However, we understand that not all plumbing issues arise between these times. If urgent, we offer after-hours, same day service if necessary.

The Pied plumber is always happy to help!